Do you aware that our local market have many influx of parallel imported goods? Although they are genuine products but in terms of warranty claims and servicing - those parallel import (PI) goods – Malaysia service centres will not honour its warranty as the goods are not certified or authorized to be sold in Malaysia.
Parallel import (PI) means a non-counterfeit product imported from another country without the permission of Sony Ericsson Malaysia or any other authorized distributors.
Many PI goods sold here are cheaper or equivalent to authorized goods prices. If you want hassle-free product supports and warranty, purchase authorized products will benefits everyone.
Who are the Authorized Distributor for Sony Ericsson mobile accessories in Malaysia? Mobile Concepts (M) Sdn. Bhd. is the authorized distributor for Sony Ericsson mobile accessories. Sony Ericsson mobile accessories which does not bears MCM warranty card are classified as parallel import accessories.
How do you know the Sony Ericsson mobile accessory purchased are authorized product?
- On all Sony Ericsson mobile accessories packaging – Bluetooth headset, speaker, battery, travel charger, etc… will have MCM 1-year warranty sticker
- All the product ID will have a Sony Ericsson hologram sticker
- All Sony Ericsson mobile accessories will have a warranty card – complete with MCM company stamp and the said product model name
Please see the picture attached below.
If the Sony Ericsson mobile accessories purchased does not meet the requirement above. The product can not be sent into Sony Ericsson nationwide service centres.
For those who purchased Authorized Distributor products from Mobile Concepts (M) Sdn Bhd., we appreciated for your kind supports. Kindly call our customer service careline 1-300-888-626 if you have any further enquiries.
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